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COVID-19 Update


Updated on 12.5.2020

The NZ Government has announced we will move to Alert Level 2 – Reduce on Thursday 14th May 2020.
NZ Chauffeur will officially start carrying passengers from 1st June 2020.

We have made some small changes to the way we operate and this is to protect our Driver and our Customer.

Important requirements for our Drivers:

  • 1.

    Drivers will be required to wear a mask at all times

  • 2.

    Drivers will be required to wear gloves at all times

  • 3.

    Drivers are not to handle the Customers luggage

  • 4.

    Drivers must remain 1-2 metres distance from the Customer at all times

  • 5.

    Driver is required to keep windows down 1-2 inches to allow the circulation of fresh air inside the vehicle

  • 6.

    Where possible Drivers will use a larger vehicle to allow as much distance as possible between the Driver and Customer inside the vehicle

Cleaning process for our Vehicles:

  • Vacuumed

  • Frequently touched surfaces including door handles, seat belts, and window buttons, steering wheel, radio buttons etc are wiped down with disinfectant

  • Leather is treated with leather cleaner

  • Vinyl is treated with a vinyl cleaner

  • Windows are cleaned with window cleaner

  • Any used tissue packets are removed from the vehicle

  • The exterior of the vehicle is washed with hot water and car wash liquid after it is dried off with clean towels.

After the vehicle has been cleaned inside and out our final step is to spray the inside with Glen 20 a surface spray disinfectant that is hospital grade and kills 99.9% of germs and viruses. The vehicle is left overnight with this inside.
It is important to note that NZ Chauffeur has always done this even before COVID 19 existed. Our cleaning processes have always been top notch and is sometimes mentioned in our 5 Star Reviews.

Important requirements for our Customers:

  • 1.

    Customers wear a mask at all times

  • 2.

    Customers are welcome to use the free hand sanitiser inside the vehicle

  • 3.

    Customers are welcome to use the free tissue packets inside the vehicle

  • 4.

    Customers are asked to please put luggage into the vehicle by themselves and to take luggage out of the vehicle by themselves

  • 5.

    Customers are asked to provide their own water bottle

We recommend you do not travel if you are showing any symptoms of COVID 19 including:

  • A cough

  • Sneezing and runny nose

  • Temporary loss of smell

  • Sore throat

  • Shortness of breath

  • A high temperature (at least 38 degrees Celsius)

If you are in New Zealand please call Healthline (for free) on 0800 358 5453 (or for international SIMs +64 9 358 5453).
Our number one priority as it always has been since we opened our doors in 2012 is to keep both the Driver and the Customer safe.

We appreciate your continued support during these unprecedented times.

For information please visit:

https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

Kind Regards,

Laura Hooykaas

Director of NZ Chauffeur Limited